How do I buy gold?

Once you have successfully opened a Goldex account and deposited funds, you’re ready to buy gold.


You can buy gold in two ways: manually or using our Smart Buy technology.


How to buy gold in the Goldex app:

  1. Open the app and login using your 4-digit pin
  2. Press Trade and then select Buy gold
  3. Choose between Smart and Manual (Smart Buy is automatically selected)
  4. Enter the amount of money you’d like to spend on buying gold – you’ll see the equivalent amount of grams you are purchasing update in real time
  5. When using Smart Buy, your investment will be automatically matched with the best price location to buy and store your gold. You’ll see how much extra gold you’ll get using our smart order router – on average, it saves clients between 8 and 12% on traditional purchase fees
  6. For manual buy orders, you’ll need to select your preferred location



Once you’ve entered the amount of money, you’ll be asked to confirm your order.


By clicking ‘confirm’, we will accept the order provided you have sufficient funds in your account to both complete the purchase and pay any commission. You will not be able to cancel the order at this point.


As soon as any buy or sell transaction has been executed, we’ll send you a push notification and will update your account with the transaction details.