How can I withdraw money to my bank account?

You can withdraw your cash at any time, provided your account is validated and the funds have fully cleared.

You can withdraw funds in your Goldex Account to your nominated bank account:

1. Log into the app and select the Redeem icon
2. Type the amount you want to withdraw
3. You will receive an in-app notification confirming the amount you want to withdraw
4. All withdrawals are subject to a £5 banking fee and may take up to 3 working days to clear

Please note, should you have (or have had) gold positions during the current month we will charge you monthly vaulting fees in advance when you withdraw funds (we subtract the fee from the amount of the redeemed funds sent to you). Our monthly vaulting fee is 0.02% of the value of your average monthly gold position or £3.75, whichever greatest.

We will not charge vaulting fee again for subsequent withdrawals in any given month, neither at the end of the month for that matter… unless your gold position has increased so much so that you have to pay the difference!

(Please refer to our FAQs section Fees / Fees & Commissions for more detailed information on how we calculate Vaulting Fees)