Verifying who you are is part of our critical regulatory process. We use these details to match your identity against an electronic database. If we cannot verify your details, we will ask you to provide further documentation before we can open your account.
This is normal for investment apps and is called Know Your Customer (KYC), which helps us to ensure that our services are not misused. On occasion, we are required to periodically update these records so you may be asked to provide additional information after your account is open.