Goldex provides the first global marketplace delivering best execution and instant and fair pricing for physical gold. We’re a tech company with a unique approach to gold investments; we act as your agent, not a gold trader. Clients get access to multiple providers via a single platform, with proprietary smart technology acting as an ethical price discovery mechanism.
Goldex is the first gold retail platform in the world to embrace the World Gold Council’s 7 Retail Gold Investment Principles.1>
How we comply with the 7 Retail Gold Investment Principles.
Our entire business structure and service has always been developed with the client in mind. We publish our fees and all our trade confirmations include the commission paid per transaction whether you buy or sell gold. We also pride ourselves on providing up-to-date gold price information, together with accessible FAQs and user guidance. Goldex acts as a neutral price finder and therefore never generates profits from price spreads.
All gold bought through Goldex is held in trust and in your name. Your gold is stored in world class, secured vaults and fully insured. Every gram is ring-fenced against any creditors, in the unlikely event that we or our providers go out of business. And, of course, any cash deposits are held in separate bank accounts, never mixed with company funds. Read our article about how Goldex protects its clients assets.
All gold bought through Goldex is responsibly sourced and approved by the London Bullion Market Association (LBMA). We only offer the highest purity, 999.5 investment-grade gold. We voluntarily commit to take into account social and environmental considerations when managing our relationships with our suppliers. We verify our gold suppliers via a stringent KYC regime.
We are a company (registered number 09249940) incorporated in England and Wales via Companies House which is an executive agency of the UK Government. We abide to the strict HMRC anti-money laundering laws, regulations and all UK company laws. As well as using the PCI DDS standards, we also have the highest level of secured messaging encryption and a rigorous process which includes the strongest anti-fraud features and monitoring measures.
Goldex does not own any gold or operate any gold accounts whatsoever which means we take zero risks on any gold positions. We do not undertake any gold trades or investments of our own. This mitigates both the risk of Goldex going into administration and any threat to client assets. We also maintain appropriate management risk systems and controls at all times.
Behind Goldex lies a team of pioneers in Fintech innovation, with outstanding reputations at London’s leading financial institutions. We abide to the FCA principles of good regulation. More info can be found here.
Read more about the ways in which Goldex incorporates the World Gold Council’s 7 Retail Gold Investment Principles:
Goldex Press Release
World Gold Council
World Gold Council RGIPs